DIAGNOSTICS
PLANT DIAGNOSTICS
At OR Group Ltd, we know that effective diagnostics are the key to minimising downtime and maximising machine performance. Our engineers are highly skilled in diagnostics and bring years of hands-on experience across a wide range of plant and material handling equipment. Diagnostics aren’t always a quick but we work with you do get to the issue.
We don’t just clear error codes – our team will always work methodically to get to the bottom of a problem. By combining their expertise with advanced technology, we give our customers the best chance of identifying the true cause of an issue, reducing unnecessary part replacements and helping to keep machines working reliably.
GET IN TOUCH
OPENING HOURS
Mon - Fri: 8:30- 17:30
Saturday: 08:30 - 12:00
Sunday: Closed
PHONE
DIAGNOSTIC SERVICES
Full fault tracing
Full fault tracing across engines, hydraulics, electrical systems, and transmissions.
Service Interval Resets
Reset intervals and provide maintenance support to keep machines reliable.
Step-by-Step Checks
Detailed investigations to understand, confirm and resolve complex issues.
Component Testing
Thorough testing of parts to confirm faults before recommending replacements.
On-Site Operator Advice
Practical guidance to help operators maximise efficiency and machine life.
Software Updates
Install and update machine software to ensure optimal performance and reliability.
Advanced Diagnostics with Jaltest OHW & MHE
To support our engineers, we use the latest diagnostic technology – the Jaltest OHW (Off-Highway) and MHE (Material Handling Equipment) platforms. These systems allow us to connect directly to your machines, giving us dealership-level capability across multiple brands without dealership-level costs.
The Power Behind Jaltest Diagnostics
Fault Code Reading & Clearing – Identify and reset error codes across all major OEMs
Live Data Monitoring – Real-time insight into machine performance
Calibrations & Adjustments – From sensors and actuators to DPF regeneration and transmission settings
Service Functions – Reset service intervals, configure new parts, run functional tests
Technical Data Access – On-site wiring diagrams, component locations, and repair procedures
Supported Equipment Includes
Off-Highway Machinery
EXCAVATORS
MOTOR GRADERS
DUMPERS
TELEHANDLERS
DOZERS
ROAD ROLLERS
BACKHOE LOADERS
WHEEL LOADERS
SKID STEERS
Material Handling Equipment
FORKLIFTS
CONTAINER HANDLERS
PALLET STACKERS
ACCESS PLATFORMS
REACH TRUCKS
ORDER PICKERS
Multi-Brand Coverage
Caterpillar · JCB · Volvo · Komatsu · Doosan · Hitachi · Liebherr · Manitou · Linde · Hyster · Jungheinrich · Bobcat · Case · New Holland · Kubota · Hyundai · Terex · Sany · Atlas Copco · Fendt · Massey Ferguson · Clark · Yale · STILL · Toyota Material Handling · Crown · and many more
Why Choose OR Group for Diagnostics
Skilled Engineers – Experienced professionals who dig deep into problems, not just the symptoms
Faster Fault Finding – Minimise downtime with structured and thorough diagnostic processes
Dealer-Level Capability – Multi-brand coverage across your entire fleet
Cost-Effective Repairs – Reduce unnecessary part replacements with targeted troubleshooting
Nationwide Coverage – Engineers equipped with advanced diagnostics wherever you need us
Frequently Asked Questions
GET IN TOUCH
OPENING HOURS
Mon - Fri: 8:30- 17:30
Saturday: 08:30 - 12:00
Sunday: Closed